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Return Policy

Return Policy / Free Returns

  • What is your return policy? 
    We hope that you love your purchase, but if you are not completely satisfied for any reason, we will gladly accept returns for all products within 90 days of delivery. Simply use our returns portal to generate a free return shipping label for your return or exchange.
  • How do Free Returns work? 
    If you aren't happy with your purchase for any reason, simply use our returns portal to start your return request and we'll provide you with a free return shipping label (United States only) to return the item to us for a full refund or even exchange.
  • What if my item arrives damaged or defective? 
    We'll be happy to arrange for a prompt replacement. In most cases, we'll have you send the damaged item back to us with a free return shipping label and we'll send you a replacement item at no charge.  In some instances, such as cracked glass in a picture frame, we may be able to send you a replacement part/piece to avoid having to ship the item back.  This choice is always up to the customer and we're happy to do whatever it takes to make things right.  Simply start your request in our returns portal.


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