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Return Policy / Free Returns
What is your return policy?
We hope that you love your purchase, but if you are not completely satisfied for any reason, we will gladly accept returns for all products within 90 days of delivery. Simply use our return request form to let us know what you would like to return or exchange and we'll help you take care of the rest.
How do Free Returns work?
If you aren't happy with your purchase for any reason, simply fill out the return request form and we'll provide you with a free return shipping label (UPS or USPS) to return the item to us for a full refund or even exchange.
What if my item arrives damaged or defective?
Please use our return form to report the nature of the damage. We'll be happy to arrange for a prompt replacement. In most cases, we'll have you send the damaged item back to us with a free return shipping label and we'll send you a replacement item at no charge. In some instances, such as cracked glass in a picture frame, we may be able to send you a replacement part/piece to avoid having to ship the item back. This choice is always up to the customer and we're happy to do whatever it takes to make things right.
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