Fast & FREE Shipping On All Orders

Help and FAQs

Shipping

  • How are orders shipped? 
    All orders are shipped via USPS, UPS or FedEx. Standard shipping is FREE for all orders will arrive 2-4 business days after your order ships. Expedited and overnight shipping is also available during checkout. A tracking number will be emailed to you as soon as your order ships.
  • Is faster delivery available? 
    Yes! Two day delivery and overnight delivery is available for most items. Please select your preferred delivery speed during checkout and a customized shipping quote will be provided.
  • How long will it take for my order to ship? 
    We ship Monday through Friday, excluding federal holidays.
  • Do you ship internationally?
    Yes! We ship worldwide and a customized shipping quote will be provided during checkout based on the shipping address and items on the order. Please note that duties/taxes/VAT are not included in the order total and may be collected by the shipping carrier in the destination country.

    Returns

    • What is your return policy? 
      We hope that you to love your purchase, but if you are not completely satisfied for any reason, we will gladly accept returns for all products within 90 days of delivery. Simply use our contact form to let us know what you would like to return or exchange and we'll help you take care of the rest.
    • What if my item arrives damaged or defective? 
      Please contact us and report the nature of the damage. We'll be happy to arrange for a prompt replacement.

    Orders / Products

    • Are all items in stock? 
      Each product page will display that product's current inventory status. Some products are hand made and are created just for you after you place your order. These products will indicate this on the product page. Please allow additional time for delivery. We will notify you promptly after placing your order if there are any anticipated delays.
    • I've received my order and something is missing or incorrect. What do I do? 
      Simply use our contact form to get in touch with us as soon as possible. We'll respond quickly to make arrangements for a replacement to be sent.
    • Can I make a change to my order after it has been placed? 
      It depends. If you've already received a notification that your order has shipped, we can no longer make changes to your order. If your order hasn't shipped yet, changes are no problem! Either way, simply contact us and we'll do our best to accommodate any request.
    • I can't find my favorite collectible item or brand on LifelongCollectibles.com. What do I do? 
      Let us know! We're always evaluating and expanding our product line and feedback is super helpful in doing so. Drop us a line at info@lifelongcollectibles.com.

    Special Orders

    • I would like to order a custom gift or enamel box. Can you accommodate my request? 
      Absolutely! Please contact us for a customized quote. Please note that special orders are subject to certain terms and conditions.

    Miscellaneous

    • Where can I find your site's terms and Privacy Policy? 
      Our Privacy Policy can be found here.
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